DESIGN THINKING PART 2: APPLICATION
Presented by: Keith Keating
Keith Keating, Senior Director of Global Learning Strategy at GP Strategies, presents the second webinar in his 2-part Design Thinking series.
In Part 2, Keith walks through a detailed design thinking case study for an initiative he led in 2018 for a Fortune 500 company. He addresses activities in each of the five phases, and shares best practices and lessons learned that helped his team uncover the voice of the learner and readjust their learner experience strategy based on the results of the initiative.
Download the slides from this session.