Communication within teams, departments, or third parties can dictate whether an organisation succeeds or fails. Because many consider communication as a ‘soft skill’, it is often overlooked with the belief that you either have it, or you don’t. Contrary to popular misconception, this skill can and should be developed through training.

GP Strategies recognise this, so we tailor our managed learning services in line with your requirements to ensure that your personnel can develop the competencies they need in the most constructive way.

What is effective communication training?

Effective communication training gives delegates an understanding of how communication works and develops a range of skills, including:

Orange Tick Bulletactive listening and responding skills

Orange Tick Bulletthe ability to handle difficult situations or people

Orange Tick Bulletconflict resolution


It also helps delegates view situations from other people’s perspectives, as well as understand their priorities and assumptions. Our training provides the tools needed to influence others, the ability to identify strengths and weaknesses, reflect on how they may be perceived by others, and the skills to develop their non-verbal communication.

A wide range of professionals can benefit from effective communication training, including client managers, sales personnel and line managers.

What are the learning outcomes?

By the end of our effective communication course, delegates will be able to identify essential communication traits and recognise their own preferences when interacting with others. They will also be able to adapt their style of interaction to suit the people they are dealing with. More generally, they should have greater confidence when communicating with others and be better equipped to perform their roles within your organisation.

Why is it so important?

The importance of professional communication skills within an organisation should not be underestimated. Organisations that invest in training to improve employee interaction with colleagues, customers and other parties see great benefits across the board. Ultimately, this type of professional development makes businesses stronger and more successful.

Here are just some of the reasons why these courses are so important:

Orange Tick BulletEnhanced working relationships

Orange Tick BulletMake it easier to get things done

Orange Tick BulletOrganisation and employees sell themselves and their ideas

Orange Tick BulletGet the most from your employees

Orange Tick BulletAll personnel work towards a common goal

What are the risks of not investing in this training?

Communication training, if overlooked, can potentially create a range of problems, from poor colleague interaction, to unnecessary conflict which has the risk of escalating. Poor standards of communication has the possibility of leading to missed business opportunities, which in turn has a direct impact on organization’s as a whole. If a business is unable to express themselves and their manifesto coherently, then they will fail to upkeep their role as brand ambassadors, and will do serious harm to their reputation.

How GP Strategies can help you?

At GP Strategies, we know that when you’re searching for effective communication courses, you want solutions that will assist your personnel and produce concrete results for your organisation as a whole. As blended learning specialists, we will provide you with tailored training solutions that meet of your employee and organisation’s objectives.

Our approach to professional development puts our clients front and centre. Whether you are looking for off-the-shelf solutions that are tailored to your needs or you want bespoke packages that are developed specifically for you, we will help.

If you would like to discover more about our effective communication skills courses, contact our team by phone on 44 (0)8085 734 734 on complete the enquiry form.